How can we help?
With over 20 years of experience in online retail, we can help develop your sales strategy, offer business solutions and help you more strategically reach customers on the world’s largest online retailers and marketplaces.
What makes us different?
We’re about more than just algorithms. Our hands-on, personalized approach means we manage your brand’s online business how you want it managed. We develop and manage everything from the initial account setup, the training your staff, content development, site auditing, inventory planning, marketing & advertising direction, case management, accounting, fulfillment, shipping and more. Free up your time and let us handle it to grow your online business!
Frequently Asked Questions
Do you offer ecommerce fulfillment for Amazon? (FBA & FBM)
Yes, we have a seamless integration with both sales channels.
How do you work with EDI?
We actively work with large retail partners requiring EDI.
How are my orders communicated to you?
Our consultation will provide you with a draft plan to improve your order management process. We will analyze several factors that affect how you handle your orders, such as your business needs, your ERP, Accounting Systems, shopping cart, and order frequency. We will also review how you receive orders from your clients. Our solution can integrate with various shopping carts and ERP’s, whether they are custom or standard, and we can upload batch files daily.
What is your order fulfillment process?
- Receive approved order from various sources
- Check and verify order by Quality Control Team
- Process order with order flow system
- Handle any volume and type of orders
- Distribute orders to multiple channels
What type of products do you handle?
We handle all types of products with the exception of environmentally hazardous substances and those products of questionable ethical or moral content. Popular products are toys, puzzles, electronics, beauty, and outdoor.
What’s the average turnaround time for fulfillment of order?
Orders received in Tennessee by 1:00pm EST ship the same day.
Can you send me an inventory report?
Yes, we have inventory reports that can be set up to be sent daily, weekly, monthly or annually.
How will you handle our returns?
Our team is ready to support you with your reverse logistics needs. We will process your returns according to your company's policy.